Privacy Policy

1. Information We Collect

We collect information you provide directly and information collected automatically when you use TampaMoldFix.com.

Information you provide directly:

• Name, phone number, and email address when you submit a contact or estimate request form
• Property address and service description when requesting an inspection or mold removal quote
• Communications you send us by phone, email, or web form

Information collected automatically:

• IP address, browser type and version, operating system, and device type
• Pages viewed, time spent on pages, referring URL, and navigation paths
• Approximate geographic location derived from IP address (city/state level)
• Date and time of each visit

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inspection requests, estimate inquiries, and service questions
• To schedule and coordinate mold removal, mold testing, and remediation services
• To communicate project status, results, and follow-up recommendations
• To prepare insurance documentation requested as part of a service project
• To analyze and improve website performance and user experience
• To comply with applicable federal and Florida state legal obligations
• To send service-related communications — we do not send unsolicited promotional emails

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: AIHA-accredited laboratories that analyze mold samples collected during your project; scheduling and CRM software providers used to manage service appointments — all operating under data protection agreements
• Insurance documentation: When you authorize us to submit documentation to your insurance carrier as part of a mold removal claim, we share only the project documentation requested
• Legal compliance: When required by applicable law, court order, or governmental authority
• Business transfers: In the event of a merger, acquisition, or sale of business assets — you will be notified of any change in data controller

4. Cookies & Tracking Technologies

TampaMoldFix.com uses cookies and similar tracking technologies to operate the website and understand how visitors use it.

• Essential cookies: Required for basic website functionality — cannot be disabled
• Analytics cookies: Google Analytics — tracks page views, session duration, and traffic sources in anonymized form. IP addresses are anonymized before storage
• Advertising cookies: Google Ads conversion tracking — records when a phone call or form submission follows an ad click, without storing personally identifiable information

You may disable non-essential cookies through your browser settings. Disabling cookies may affect website functionality. For Google Analytics opt-out, visit: tools.google.com/dlpage/gaoptout.

5. Third-Party Services

Our website uses the following third-party services, each governed by their own privacy policies:

• Google Analytics — website traffic analysis (Google Privacy Policy)
• Google Ads — paid search advertising and conversion tracking (Google Privacy Policy)
• Cloudflare — website hosting, CDN, and security services (Cloudflare Privacy Policy)
• Font Awesome & Google Fonts — icon and font delivery CDN

We do not control the privacy practices of these third parties. We encourage you to review their respective privacy policies.

6. Data Security

We implement reasonable technical and organizational measures to protect the personal information we collect, including:

• HTTPS encryption on all pages of TampaMoldFix.com via Cloudflare SSL/TLS
• Access controls limiting personal data access to authorized personnel only
• Regular review of data collection and storage practices

No method of internet transmission or electronic storage is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or from TampaMoldFix.com. In the event of a data breach affecting your personal information, we will notify you as required by applicable Florida and federal law.

7. Your Rights & Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-out of communications: Unsubscribe from any marketing communications at any time by contacting us directly — we send no automated marketing email campaigns
• Data portability: Request your personal data in a commonly used, machine-readable format where technically feasible

To exercise any of these rights, contact us at the details in Section 11. We will respond within 30 days of a verified request.

8. Children's Privacy

TampaMoldFix.com is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately and we will delete that information from our records.

9. Florida Residents — State Law

Florida residents have additional rights under Florida law, including the Florida Information Protection Act (FIPA), Fla. Stat. § 501.171:

• You have the right to be notified of any security breach affecting your personal information in the most expedient time possible and without unreasonable delay, consistent with Florida law
• You have the right to request information about the categories of personal data we have collected about you and the purposes for which it is used
• We do not discriminate against Florida residents who exercise their privacy rights

For questions about your rights as a Florida resident, contact us using the information in Section 11.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

Continued use of TampaMoldFix.com after any update constitutes acceptance of the revised Privacy Policy. If you disagree with any changes, please discontinue use of the site.

11. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, please contact us: